How Can I Get A Smart Meter

Why a Smart Meter Matters for UK Property Owners

A smart meter can help you understand your real energy usage, spot patterns, and potentially reduce costs by making bills more accurate and easier to manage. For landlords and property managers, it can also support better energy efficiency decisions across multiple units. With energy prices fluctuating, having clearer consumption data is especially valuable when planning upgrades such as insulation, heating improvements, or renewables. While a smart meter is not the same as EPC or EICR documentation, it can complement your wider Net Zero journey by helping you target the measures most likely to deliver savings.

If you’re preparing a home for rental, improving tenant experience, or working on decarbonisation planning, smart meter data can be a practical step toward long-term energy performance. For businesses managing commercial properties, it offers a clearer view of energy spend and can inform future investment decisions. Ultimately, the right evidence and actions—like energy-efficiency upgrades—work best when supported by reliable consumption information.

How Can I Get a Smart Meter? Step-by-Step

The most common way to get a smart meter in the UK is through your electricity and gas supplier. Start by checking whether your property is eligible for a smart meter installation. In many cases, the supplier will offer appointments and instructions, and they’ll confirm what’s needed at your address. You can usually request an installation through the supplier’s website, by phone, or via their app, depending on your provider.

When you contact your supplier, it’s helpful to have details ready such as your account number, your address, and any relevant meter information. You may also be asked about access arrangements, safety requirements, or whether you have any specific installation constraints. If the property is currently vacant or you manage multiple units, coordinating access is often the most important practical step. After installation, you’ll receive guidance on how to view usage data, often through an in-home display or an online portal.

For landlords and housing organisations, timing matters. If you’re planning EPC-led improvements, boiler servicing, or insulation upgrades, you may want to install the smart meter first so you can better measure the impact of your works. That way, consumption trends can help you evaluate whether measures like loft insulation, cavity wall insulation, or heating upgrades are delivering the expected performance benefits.

  • Check eligibility with your energy supplier for your exact property.
  • Request an installation via phone, website, or supplier app.
  • Arrange access for the engineer visit (especially for multiple tenancies).
  • Review usage data after installation to support smarter retrofit decisions.
  • Plan improvements using evidence from consumption patterns.

Smart Meters for Landlords and Housing Providers: What to Consider

If you manage rented homes, a smart meter can help you better understand energy consumption across different property types and occupancy levels. Some properties may show higher heating usage due to draughts, poor insulation, or outdated heating controls. By combining consumption insight with formal property compliance, you can prioritise actions that reduce energy demand rather than guessing. This approach aligns well with the goals behind energy-efficiency programmes and Net Zero strategies.

However, it’s still important to remember compliance requirements are separate. For example, an EPC is usually needed for marketing and lets, while an EICR inspection is required for electrical safety. Smart metering can support the “why” behind performance improvements, but it doesn’t replace these essential property certificates. If you’re aiming to reduce carbon emissions and support tenants, you may want to coordinate smart meter installation alongside inspections and retrofit planning so improvements are delivered efficiently.

For landlords considering wider upgrades—like boiler replacements, electrical works, or renewable energy—having accurate energy data can strengthen your business case. It can also help you demonstrate improvements over time, particularly when you’re supporting decarbonisation targets or working with housing associations and local authorities. At Eco Approach, we support property teams with the certificates and energy-efficiency services that often need to run in parallel with smart data.

Get Smart Meter Support Alongside Property Compliance and Upgrades

While you can request a smart meter directly from your energy supplier, Eco Approach can help you move from data to action once the meter is installed. Many property teams use consumption insight to decide what to upgrade first—whether that means insulation, heating improvements, or electrical enhancements. We also support landlords and corporate portfolios with key property certificates and technical services that help keep homes and buildings compliant. This includes EPC certificates, EICR inspections, boiler services, and electrical works—plus renewable energy and retrofit projects designed to improve energy performance.

If you’re working toward Net Zero, our retrofit approach aligns with PAS 2030/35 principles and large-scale energy efficiency programmes. That can be particularly useful when you’re planning ECO4 and insulation grant support, solar panel installations, or decarbonisation projects. We can help property owners and managers coordinate the compliance and improvement steps so you don’t have to tackle them separately. The result is a more streamlined pathway to better energy efficiency, lower emissions, and improved property performance.

Ready to move forward? If you need EPCs, EICRs, boiler support, electrical works, or energy-efficiency upgrades alongside smart meter planning, Eco Approach can help you get organised with nationwide coverage. For many clients, the best outcomes come from pairing reliable energy data with the right certifications and retrofit measures—so you can act confidently and sustainably.

  • EPC certificates to support energy performance requirements.
  • EICR inspections for electrical safety in residential and commercial properties.
  • Boiler services and repairs to improve heating reliability and efficiency.
  • Electrical works to meet compliance and enable upgrades.
  • Insulation, renewables, and retrofit support (including ECO4 and solar).
  • Decarbonisation projects aligned to Net Zero and PAS standards.

Related articles

The Role of Green Mortgages in the UK’s Transition to Net Zero
Our CEO Luke Loveridge talked with our expert AI advisor Mike Tipping to gain greater insight into the current state of the art in AI.
Smarter and healthier homes with Aico HomeLINK
5 ways to save energy this winter
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.

Strictly Necessary Cookies

Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings.

Analytics

This website uses Google Analytics to collect anonymous information such as the number of visitors to the site, and the most popular pages.

Keeping this cookie enabled helps us to improve our website.