At Eco Approach we’re not just industry leaders in property certification and compliance, we’re helping make homes and buildings across the UK more energy efficient. From solar and heat pump installations to gas heating, electrical works, and full property compliance (including EPCs, EICRs, and Gas Safety Certificates), we deliver smart, sustainable solutions to over 10,000 properties every month.
With four offices covering the UK, we support a diverse portfolio of clients from Big Six energy companies, councils and social housing providers to landlords, developers and homeowners.
Our team is made up of skilled engineers, surveyors, and support staff who are passionate about doing things the right way with professionalism and care and a focus on results. We’re proud of our collaborative culture and commitment to high standards, and we’re growing fast. Joining Eco Approach means becoming part of a company where your work genuinely makes a difference not just to our clients, but to the people living in the homes we help improve every day
WHAT WE’RE LOOKING FOR
The successful applicant will join the Preston office as ‘Submission Administrator’. The candidate will support the Retrofit Department to ensure smooth and efficient handling of submissions for retrofit projects under ECO4, GBIS Schemes, HUGS, SHDF. By effectively managing the documentation, communication, and compliance aspects of the application process, the Submission Administrator plays a critical role in maximizing the company’s success in securing funding and incentives for energy-efficient retrofits.
Moreover, this role serves to maintain the company’s reputation for professionalism, reliability, and compliance with the schemes’ requirements. By ensuring that all projects meet the necessary criteria and are submitted accurately and on time, the Submissions Administrator contributes to the company’s commitment to sustainability, energy conservation, and overall customer satisfaction.
KEY RESPONSIBILITIES
• Analyse and prepare submission documents in line with guidance from OFGEM, PAS, and Building Regulations
• Gather and verify essential information from customers, lead generators, and installers to support funding applications
• Audit documents and photographic evidence to ensure full compliance with scheme requirements
• Accurately input and manage project data in internal systems and CRM platforms
• Submit and upload documentation to supplier portals in accordance with scheme specific processes
• Work efficiently to meet tight monthly deadlines, both internally and externally
• Carry out general administrative duties and respond to ad hoc requests from management
• Report regularly to the Retrofit Operations Manager with progress updates, weekly reports, and insights related to submission issues
SKILLS/ QUALIFICATIONS REQUIRED
Required
• Exceptional attention to detail with a strong commitment to accuracy and compliance
• Excellent written and verbal communication skills
• Ability to remain calm and focused under pressure
• Proactive, positive, and enthusiastic team player
• Strong time management and the ability to prioritise workload effectively Desirable
• Confident and proactive problem-solving approach
• Proficiency in IT systems including MS365, Google Workspace, and PDF editing tools
• Strong planning and organisational abilities with a track record of meeting deadlines
• Eagerness to learn and grow within the role