1 – WHAT ARE COOKIES?
Cookies are small blocks of data placed on your devices when you visit and browse our website.
2 – WHAT ARE THE DIFFERENT CATEGORIES OF COOKIES?
Strictly necessary cookies: These cookies are strictly necessary for the functionality of our website and to enable you to view our content and interact with our website. For instance, cookies that allow you to view content on different web pages on our Website are “strictly necessary”. You cannot disable strictly necessary cookies.
Statistical cookies: These cookies allow us to analyze our website visitor’s behavior on our website, carry out analysis and reporting activities. For instance, these cookies collect data about the web pages you visit on our website, your clicks, and the timestamps of your visits to our website.
Marketing & targeting cookies: These cookies allow us and our advertising partners to track you across different websites and platforms and to analyze your browsing activity so that we can measure the effectiveness of our ads and display the most relevant ads to you both on our website and on third-party platforms.
3 – WHAT PERSONAL DATA DO WE COLLECT ABOUT YOU BY USING COOKIES?
When we use cookies, we collect the following types of personal data about you:
Timestamp of your visits to our website
Your device’s model, operating system, browsing settings, language preferences
Your device ID
Your IP address
Your geolocation data (Country or region from which you access our website)
Information about how you browse our website, such as the links you click, how much time you spend on each page, referral links
4 – WHAT LEGAL BASES DO WE RELY ON TO COLLECT AND PROCESS PERSONAL DATA VIA COOKIES?
Under the UK GDPR and the PECR, we must rely on a legal basis to justify the use of cookies and similar tools on our website.
The table below shows the legal basis we rely on for each category of cookies:
Strictly necessary cookies Legitimate interests under article 6.1.f of the UK GDPR
Statistical cookies We rely on your consent under Article 6.1.a of the GDPR
Marketing & Advertising cookies We rely on your consent under Article 6.1.a of the GDPR
5 – PURPOSES FOR THE USE OF COOKIES ON OUR WEBSITE
We use cookies for the following purposes:
To ensure and maintain the safety and integrity of our website
To provide our website’s core functionalities, our services, and our content to our website visitors and customers
To analyze our website visitors’ browsing activity and behavior
To improve our website, content, and services
To measure the effectiveness of our advertising campaigns
To show you relevant ads
For retargeting ads to you
For remarketing
6 – NOTICE ABOUT GOOGLE ANALYTICS
We use the google analytics tool on our website to understand how our website visitors browse through our website, to measure user engagement, and to improve our content and services.
Google Analytics is activated only after you give consent through our cookies banner and it may collect the following categories of personal data:
Your geographic location
Your interactions on our website
The timestamp of your visits to our website
Your operating system
Your browser type and browser settings
For more detailed information, please refer to Google’s Privacy Policy at:
https://policies.google.com/privacy?hl=en-US
7 – HOW TO REJECT COOKIES ON OUR WEBSITE
When you visit our website, you will be presented with the cookies banner, which enables you to configure your preferences for various categories of cookies on our website.
You can consent to or reject cookies by visiting this banner on our website.
8 – COOKIES AND THIRD-PARTY TOOLS WE USE
Marketing cookies
Cookie name: __zlcmid
Provider: ecoapproach.co.uk
Purpose: Preserves users states across page requests.
Cookie Name: ads/ga-audiences
Provider: Google
Purpose: To store information for remarketing purposes
Cookie name: initialTrafficSource
Provider: https://ecoapproach.co.uk/
Purpose: Registers how the user has reached the website to enable pay-out of referral commission fees to partners.
Cookie name: Optimizely_data$$first_session
Provider: optimizely.com
Purpose: Targeted advertising
Cookie name: zte#
Provider: Co.uk
Purpose: Saves a Zopim Live Chat ID that recognizes a device between visits during a chat session
Cookie name: _ga
Provider: Co.uk
Purpose: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
GreenVal, PortfolioAudit and HomeHub digital services
9 – The GreenVal, PortfolioAudit and HomeHub digital services are provided through Propflo Ltd t/a Eco Approach Digital, a wholly owned subsidiary of Eco Approach. Propflo uses the following cookies:
Essential cookies
Essential cookies keep your information secure while you use this service. We do not need to ask permission to use them.
| Name | Provider | Purpose | Expires |
|---|---|---|---|
appSession | Propflo | This cookie maintains the login session of the user when they authenticate via our auth provider Auth0. | 1 year and is updated when the cookie is accessed again. |
cookieConsent | Propflo | This cookie is used to store whether the user has agreed to the usage of cookies that enhance the user experience. | 150 days |
show_preloader_once | Propflo | End of session | |
moove_gdpr_popup | Propflo | This cookie stores the cookie setting preferences. | 1 year |
utm | Propflo | This cookie is used to remember your campaign click-through ID from which your session started. | 30 days |
inviteId | Propflo | This cookie is used to store your invite ID when you’re invited to join Propflo. We use it so that we can show you the accept invite page when logging in for the first time. | 2 hours |
__stripe_mid | Stripe | This cookie is necessary for making secure payments through our services. The payment service is provided by Stripe.com which facilitates online transactions without storing any credit card information. | 1 year |
__stripe_sid | Stripe | This cookie is necessary for making secure payments through our services. The payment service is provided by Stripe.com which facilitates online transactions without storing any credit card information. | 30 minutes |
Performance
We want to ensure we provide a good experience. These cookies (which are set by third parties providing services to us) allow us to monitor how visitors use our site. These cookies provide us with statistics on how many people visit the site and where they have come from and the pages they visit so that we can continue to develop and improve the site and our services.
| Name | Provider | Purpose | Expires |
|---|---|---|---|
gdpr_portal2047__donottrack | Zoho | This cookie stores the GDPR consent from the visitor – enable/disable tracking. | 1 month |
portal2047-_zldp | Zoho | This cookie identifies unique visitors for the website. | 2 years |
portal2047-_zldt | Zoho | This cookie identifies unique visits for a visitor in the website. | 1 day |
portal2047-nextrecon | Zoho | 1 day | |
hjSession# | Hotjar | This cookie holds current session data and ensures subsequent requests in the session window are attributed to the same session. | 30 minutes duration, extended on user activity. |
hjSessionUser# | Hotjar | This cookie persists the Hotjar User ID which is unique to the site. Ensures data from subsequent visits to the same site are attributed to the same user ID. | 1 year |
_ga | Google Analytics | This cookie is used to distinguish users. | 2 years |
ga# | Google Analytics | This cookie is used to persist session state. | 2 years |
Refusing or withdrawing your consent to the use of cookies
You may refuse to accept cookies by altering the settings on your internet browser. For more information about how to do this, look at your browser ‘help’ section or visit www.allaboutcookies.org and www.youronlinechoices.eu.]
Please note that if you adjust your internet browser settings to refuse the setting of cookies, you may not be able to access or use certain parts of the site.